About Us
About Us
We are a friendly, six surgery practice situated in Ayr Town Centre, dedicated to providing high quality dental treatment.
Our main aim is the prevention of dental disease at all stages of life and provide high quality treatment in a relaxing environment by professional staff. We also aim to provide an exceptional level of patient care and customer service.
Advances in dentistry have never been as rapid as now and we endeavour to constantly bring you the best of these advances whilst not discarding tried and tested techniques. We house a spectacular Cerec Machine, which allows us to provide on-the-day crowns. We also have Panoral and CBCT scanners to give dentists an in-depth picture of everything in our mouth that may not be visible to the naked eye.
LOCATION
The practice is located in Barns Street in Ayr Town Centre. Barns Street is near the main shopping area of the High Street and also near to Ayr Bus and Railway Stations.
We have full disabled access available at the rear of the practice. If this facility is required, then please contact our reception staff to arrange a suitable appointment.
Fees
The NHS dental service is a 3rd party provider in healthcare terms – you are the 1st party, the practice is the 2nd party and the NHS is the 3rd party. This means that some or all of your dental treatment is subsidised by central government:
Full subsidy – All under-26 years of age, expectant and nursing mothers and those receiving certain benefits.
Part subsidy – Everybody who is not in one of the categories above. NHS subsidy is currently 20%. That means you pay 80% of your dental fees for NHS treatment carried out.
The NHS provides a large range of services. However, there are exclusions and alternatives that we think you should be aware of. If there are options available for your dental care, we will outline and explain these to you to allow you to make an informed choice as to how you wish to proceed.
Complaints
Do you have any comments or complaints about our service?
- One of the ways we can continue to improve is by listening to you.
- Do you have any comments or suggestions about the service we provide? If so, we would be pleased to hear from you.
- Are you unhappy or have concerns about any aspect of your care? If so, we have a Practice Complaints Procedure to enable us to deal with complaints in line with National Guidelines.
- If you wish to make a complaint then please send a letter to Tanu Sharma or Sada Mangalampalli.
- Our aim is to provide you with a high standard of care at all times and to deal effectively with any problems which may arise.
Privacy Policy
Maintaining the security of your personal data is our priority and we are committed to respecting your privacy rights. We aim to be transparent about what data we collect about you and how we use it. Also, we ensure you that we will process your data fairly and legally at all times in accordance with the new legislation which came into effect on 25 May 2018.
This policy will outline:
- What data is being collected.
- What the legal basis for processing this data is.
- Who we share your data with.
- How your data will be used.
- Retention periods.
- What your legal rights are.
- Data breaches.
- Data Protection Officer.
WHAT OUR PATIENTS SAY…
